Frequently Asked Questions

Can I register my FreeFlight Systems product online?

What is the personal access code for my Panel Mount Navigation Management System (NMS)?

I just purchased a Navigation Management System and I don’t know which data card to order?

What happens when my data card is out of date?

How long is the warranty period for a new unit?

Is the 1201 GPS/WAAS Sensor TSO certified?

If I purchase a new unit, and then decide to exchange it for another model or software level, what are my options?

I have a dzus-mount 2101 Navigation Management System (NMS). If I purchase the 4MB upgrade, for how long will Jeppesen support it?

If I purchase the 4 MB upgrade, does FreeFlight Systems have a planned upgrade path to a newer TSO-C146 navigation management system (NMS)?

If so, will it fit in my current installation?

When will the new 2300 series of navigation management system (NMS) be available?

I have an older Trimble panel mount GPS. Does the 4MB upgrade make sense for me?

Q: Can I register my FreeFlight Systems product online?

A: Yes, you can register your product by filling out this form.

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Q: What is the personal access code for my Panel Mount Navigation Management System (NMS)?

A: For all Panel Mount NMS units with the last 4 digits (Software Level) of the part number 0106 or greater, MGUA will unlock the unit. In the case of units with a software level lower than 0106, this unit will need to be returned to FreeFlight Systems for upgrade.

Click here for the procedure to disable the SAFEGUARD™ feature.

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Q: I just purchased a Navigation Management System and I don’t know which data card to order?

A: Data cards come in three specific regions, North American, Eurasia Plus, and Pacific South American. Please order the data card that corresponds to your operating region.

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Q: What happens when my data card is out of date?

A: Each Navigation Management Systems (NMS) comes with a free data card valid for 28 days from the date of sale. We recommend that you contact Jeppesen at 1.800.621.5377 to order a subscription service immediately upon receipt of your new NMS to avoid any disruption in service.

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Q: How long is the warranty period for a new unit?

A: Our new units come with a 24 month warranty from the date of installation, not to exceed 30 months from the date of sale.

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Q: Is the 1201 GPS/WAAS Sensor TSO certified?

A: The 1201, 1203, and 1204 GPS/WAAS Sensors are TSO certified to C145a specifications.

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Q: If I purchase a new unit, and then decide to exchange it for another model or software level, what are my options?

A: Assuming the unit is still in the original packaging and has not been installed, a new unit can be exchanged within 15 days of the original invoice date at no charge. If the 15 day period has passed, a 15 percent restocking fee will apply.

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Q: I have a dzus-mount 2101 Navigation Management System (NMS). If I purchase the 4MB upgrade, for how long will Jeppesen
support it?

A: FreeFlight Systems and Jeppesen plan to support the 2101 Approach and Approach NMS product line for the foreseeable future. Moreover, we are working on an upgrade path to the 2300 series of NMSs which FreeFlight Systems is planning to introduce in late 2010.

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Q: If I purchase the 4 MB upgrade, does FreeFlight Systems have a planned upgrade path to a newer TSO-C146 navigation management system (NMS)?

A: Yes, FreeFlight Systems plans to offer a 2300 series of GPS/WAAS-based system with 3D navigation and precision approach (LPV and LPV-200) capabilities which will be P-RNAV compliant. This newest model of NMS will allow cross-fill of flight plans, better control of EFIS displays, and large navigation database support. Additionally, it will consist of an improved, full-color display with a graphical, FMS-like interface and will be sold in both Dzus and panel mounted versions. The 2300 series will serve as a controller for FreeFlight Systems (and other manufacturers’) ADS-B systems, to better comply with the worldwide navigation requirements for the NextGen airspace. Moreover, it will be certified to TSO-C146c Class Gamma-3.

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Q: If so, will it fit in my current installation?

A: Yes, the new 2300 series is designed to be a drop-in replacement, with pin for pin compatibility for existing functionality. New features and functions will be available through the use of an additional connector.

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Q: When will the new 2300 series of navigation management system (NMS) be available?

A: We plan to introduce the 2300 series of NMS in late 2010.

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Q: I have an older Trimble panel mount GPS. Does the 4MB upgrade make sense for me?

A: Yes, the 4 MB upgrade was developed to extend the life of the older Trimble panel mount units, until such time as FreeFlight Systems is able to offer a replacement. Please call us if you are interested in more information.

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